At Relax And Refresh Homes LLC, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you book our services, request a quote, or contact us, we may collect personal information such as your name, email address, phone number, home address, and payment details.
- Non-Personal Information: We also collect non-personal information automatically through cookies and other tracking technologies, such as your IP address, browser type, and the pages you visit on our website.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Provide Services: To process your bookings, provide the cleaning services you request, and respond to your inquiries.
- Improve Our Services: To enhance and personalize your experience with us by analyzing customer feedback, preferences, and website usage.
- Marketing and Promotions: We may send you promotional emails or newsletters about our services, new offers, or updates. You can opt-out of marketing communications at any time.
- Legal Compliance: To comply with legal obligations and protect the safety and security of our users and the company.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our website uses secure encryption technology, and we adhere to industry-standard security practices to safeguard your information. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small data files placed on your device that allow us to remember your preferences, improve site functionality, and analyze website traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some parts of the website may not function properly if cookies are disabled.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services, such as payment processors or website hosting services.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You may review, update, or correct the personal information we have collected by contacting us directly.
- Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the instructions provided in each email or by contacting us directly.
- Request Deletion of Your Information: You can request the deletion of your personal information, subject to legal and contractual obligations.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Relax And Refresh Homes LLC
Email: contact@relaxandrefreshhomes.com
Phone: (813) 796-8558
Thank you for trusting us with your cleaning needs. We are committed to safeguarding your privacy and providing you with a safe, enjoyable experience.
